RETURNS + EXCHANGES.

If you need to change or cancel your order, please contact us immediately. Once our warehouse has processed your order, we will be unable to make any changes.

.

We offer FREE returns on all orders!

Any brand new product can be returned for a full refund within 30 days of delivery. We offer free and easy returns for all orders for orders placed on mumsmilkyway.com.

For warranty claims or parts replacement, please contact us at support@mumsmilkyway.com, as the process will be different.

.

START YOUR FREE RETURN.

To start your return, please locate your order number. Once you have printed your return label, attach the label to your return package. If possible, use the same shipping materials that your order came in. Remove any previous labels and securely tape the new shipping label onto your package. Drop off your package at any facility designated by the carrier on your label

.

A few things to remember:

• Please make sure you are only returning item/s that your return label has listed. Any additional item/s may not be processed properly if there is no return requested for it.
• Please choose the appropriate reason for return from the dropdown, this ensures that your return is processed accordingly.
• Please allow up to 10 business days from the day the item is delivered in our warehouse to be processed.
• Refunds will be returned to the same form of payment.

.